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Lightopia: Designer Lighting Oasis
Continental United States
We offer free shipping on all orders shipped within the Continental United States. The term Continental excludes the non-contiguous states of Alaska and Hawaii and all off-shore United States territories and possessions, which are American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. Shipping to the Non-continental United States is available for an additional fee, please email us or call us for a quote. Your order will be shipped with the most efficient method and will depend on many factors such as size, location of factory and destination.

Outside the Continental United States
For Alaska, Hawaii, Puerto Rico or the U.S. Virgin Islands, additional shipping fees may apply. Our Customer Service team will confirm any such fees 24-48 hours after your order is placed, and will not process your order until you accept the final terms.

Rush Shipping
If you are in need of rush shipping, Overnight, 2-day, or 3-day, please contact Customer Service. Charges for our express shipping methods are based on the total weight, dimensions of your order, and speed of service.

International Shipping
We can ship items Internationally. Freight quotes will be done on a per order basis. Please contact Customer Service for a quote. All freight and duty charges on International orders are the responsibility of the customer. We can ship to your freight forwarder at no charge.

Order Tracking
We will contact you with the estimated shipping date within 3-5 business days. We will communicate your order tracking information as soon as it becomes available via email. If there is a change in your order status that we provided we will contact you immediately.

Shipping ETA
Please note that Estimated Shipping & Arrival Dates are subject to change according to the carrier's availability.

Shipping Damage
Please inspect all of your product upon receipt of shipment. If you have any shipping damage it is imperative to report this immediately. We will send call tags for damaged product to be picked up the next business day and send a replacement item immediately. There may be a charge for the replacement item if we have not received the original damaged item back yet.

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3323 Hyland Avenue, Suite E2
Costa Mesa, CA 92626
Phone: 949-715-5575

2001A N. Sepulveda Blvd.
Manhattan Beach, CA 90266
Phone: 310-997-2377

M-F 8 AM - 6 PM PST
Sat. 10 AM - 5 PM PST
Sun. 11 AM - 4 PM PST
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