If you are in need of customer service please call or email us immediately.
All items represented by Lightopia are guaranteed a one-year manufacturers warranty. Our goal is to indemnify clients of damaged, broken, and defective merchandise immediately. We stand behind the quality of everything we sell. Your satisfaction with our products is of the utmost importance to us. We make every effort to select and sell products constructed of the highest-grade materials, built by selected manufacturers to exacting standards.
If there is a problem with your order, please
contact us immediately so that we can promptly resolve it for you. Full refunds (less shipping fees) will be issued if merchandise is returned prepaid in its original condition within 30 days; otherwise a re-stocking fee may be charged. Credit card orders will receive funds in the form of a credit.