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Customer ServiceIf you are in need of customer service please call or email us immediately.
All items represented by Lightopia are guaranteed a one-year manufacturers warranty. Our goal is to indemnify clients of damaged, broken, and defective merchandise immediately. We stand behind the quality of everything we sell. Your satisfaction with our products is of the utmost importance to us. We make every effort to select and sell products constructed of the highest-grade materials, built by selected manufacturers to exacting standards.
If there is a problem with your order, please contact us immediately so that we can promptly resolve it for you. Full refunds (less shipping fees) will be issued if merchandise is returned prepaid in its original and uninstalled condition within 30 days; otherwise a re-stocking fee may be charged. Credit card orders will receive funds in the form of a credit.
Price Guarantee
We are dedicated to serving our guests with the highest level of service and attention possible. Lightopia wants you to feel confident that you are receiving the best market prices anywhere by shopping with us. If you find the exact same product for less, including shipping, by any competitor, we will gladly match that price.
The competitor must be an authorized retailer based in the United States.
The product must be absolutely identical in finish, size, lamping.
We require and electronic or printed copy of proof of pricing within 30 days.
Thank you!
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